The five-hour shutdown of Air India’s check-in software, which occurred Saturday morning, is still causing its ripple effect as the airline said 137 flights will be running with a delay on Sunday.
The average duration of delay — on these 137 flights of Sunday — would be of 197 minutes, the airline’s spokesperson said.
Thousands of passengers had a harrowing time Saturday morning at airports across the world as Air India’s passenger service system (PSS) software, which looks after check-in, baggage and reservation, did not function from 3.30 am to 8.45 am due to a technical glitch.
