Around 1,000 passenger complaints have been received against Tata Group-owned Air India during the last three months, minister of state for civil aviation V K Singh said on Monday.
The complaints were related to issues such as refund of fares, overbooking of flights and staff behaviour among others, he added.
The Tata Group on January 27 took control of Air India after winning the bid for the airline on October 8 last year.
“Ministry of Civil Aviation has been receiving grievances related to air transport, including Air India, on the various issues such as refund of fares, flight issues, staff behaviour, baggage issues, overbooking of flights, etc. Around 1,000 such complaints were received against Air India during the last three months,” Singh said in a written reply to a question by Dr Anil Agarwal.
