Bengaluru’s Kempegowda International Airport has become the “world’s first” airport to secure the Airports Council International’s Airport Service Quality (ACI ASQ) awards for both arrivals and departures. The Kempegowda airport in Karnataka has won the first-ever ASQ award for arrivals, a category which was open to airports across the world, and was introduced in the year 2018. ACI World has announced that Bangalore airport also won the award for best airport by size or region in the 25-40 MPPA category in the Asia-Pacific zone.
Hari Marar, MD & CEO, Bangalore International Airport Limited (BIAL) was quoted in the press release saying that the ACI ASQ awards reaffirm their commitment to provide an excellent passenger experience at the Bengaluru airport. BIAL is the key operating agency of the Bengaluru airport.
