SIA may help train Air India employees
Tata Sons may enlist the support of its Vistara partner Singapore Airlines (SIA) to train staff at Air India to help improve service standards of the national carrier, two people aware of the development told ET. Singapore Airlines may also help bring in best practices in passenger management and customer relations, one of the persons said. This may be done on a contractual basis, aside of their partnership at Vistara, he said.
SIA’s participation in helping Air India is significant given that the Singapore company did not want to partner Tata Sons in its successful bid for Air India.
Meanwhile, a third person aware of the developments, said Tata Sons vice president
