Less than one-third of people get flight cancellation refund amid pandemic: Report

Less than one-third of the people who cancelled their flights owing to the emergence of the Omicron variant-led third pandemic wave were able to receive refunds, according to an online survey.

For those who were forced to cancel their hotel bookings on account of the same reason, 34 per cent of people could get the refunds, online community platform Localcircles said in the survey.

The survey received more than 20,000 responses from citizens residing in 332 districts of India.

The rapid rise in the Omicron variant-led COVID cases in India have prompted many citizens — who had travel booked during January-March — to revisit their plans, and a subset of them have also approached airlines and hotels for cancellations.