IndiGo introduces three point disembarkation process

PUNE: IndiGo on Thursday introduced a new ‘Three Point Disembarkation’ process which will enable its customers to exit the aircraft faster than ever before.
The new process will be carried out from two forward and one rear exit ramp, making IndiGo the first airline in the world to use this process, officials said.
This process will help the set new standards in customer experience on its 16th anniversary, officials added further.
Commemorating the 16th anniversary of IndiGo, Ronojoy Dutta, CEO and Whole-time Director, said, “It brings us immense pride to be the first airline in the world to use a three-point system. At IndiGo, we constantly and dynamically keep reinventing our internal standards to enable a hassle-free customer experience as well as contributing to operational efficiencies for all stakeholders including airport operators and ground handling companies.”

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