IndiGo flights delayed across country after server glitch

Passengers flying IndiGo had to wait in long queues at its check-in counters across major airports such as Delhi, Mumbai and Kolkata on Monday morning after glitches in the airlines’ booking software.

IndiGo, India’s largest airline by passenger share of 50%, tweeted at 10.41am that its systems were “down across the network. We are expecting the counters to be crowded more than usual. Please bear with us as we try to solve the issue asap”.

It denied that the fault had affected operations and said that the system was restored later.

However, airport sources in Mumbai said the airline’s systems were down from 9.40am to 11.30am at Chhatrapati Shivaji Maharaj International Airport (CSMIA) due to which 20 IndiGo flights were delayed for around an hour.