Breakdown in booking software leads to long queues at IndiGo check-in counters at major airports

IndiGo check-in counters at major airports like Delhi, Mumbai, Kolkata saw long queues on Monday morning after glitches in the booking software.

IndiGo, India’s largest airline by passenger share – 50% – denied that the glitches affected operations but said that the system was restored by afternoon. However, angry passengers tweeted about the inconvenience caused by the breakdown.

A passenger tweeted, “..Indigo says systems down and huge queues till outside the main entrance gates in Mumbai T2. Chaos. No one knows when it will be resolved. Nota passanger checked in (sic).”