April saw most air passenger plaints for refunds in six months: DGCA Report

While India has been struggling to fight the second wave of Covid-19, air passengers continue to fight against airlines for their refund. According to the Directorate General of Civil Aviation’s (DGCA) monthly report, 75% air passengers have registered their complaints against the airlines, making them the highest in six months.

These passengers are either the ones who are affected due to travel restrictions in their destination states or the ones who have been tested positive for the virus themselves and despite such challenges, airlines are seen to be deducting a major amount of cancellation charges.

According to previous DGCA reports, October had seen 83.9% passenger complaints on refund, November had seen 62.4%, December had seen 61.4%, January saw 41.%, February saw 54.6% and March saw 65.7% refund-related complaints.