Vistara’s enrolment in Tata Neu will take time; loyalty points system being worked out: CCO

NEW DELHI: Vistara’s enrolment in Tata Group’s super app Tata Neu will take time as both the entities are working on a model on how a passenger’s loyalty points can be used on the other, the airline’s Chief Commercial Officer Deepak Rajawat said.
Tata Neu, which was launched on April 7, gives loyalty points “Neu” to its customers for every purchase done on the app. Similarly, Vistara has a frequent flyer programme called “Club Vistara” and it gives “CV points” to its passengers for every purchase done in its ecosystem.
Tata Group’s AirAsia India is already on Tata Neu. However, the group’s other three airlines — Vistara, Air India and Air India Express — have not joined Tata Neu as yet.