Uttar Pradesh Power consumer can now claim compensation for service faults
Electricity consumers in Uttar Pradesh will now be able to legally claim compensation for a default in the delivery of services by the UP Power Corporation Ltd (UPPCL).
The UPPCL has implemented the law made in this regard by the UP Electricity Regulatory Commission (UPERC) more than three years ago.
“UPPCL chairman M. Devraj has informed the UPERC that the corporation has implemented the compensation law through an online software in the entire state,” a UPERC official said.
According to the order issued by Devraj in this regard, consumers can register their complaint about a service default as well as their compensation claim on the corporation’s 1912 toll-free number, in case the complaint is not resolved within the specified timeframe.
