UP govt resolves 99.78% of consumers’ complaints related to power supply
The Uttar Pradesh government headed by Chief Minister Yogi Adityanath has resolved 99.78 per cent of complaints related to electricity received through toll-free helpline 1912 (operated by UPPCL) in the last five and a half years, said an official statement from the UP Government.
The toll-free number was launched in 2017 to provide a one-stop solution to electricity consumers. It is important to note that between April 12, 2017, and July 12, 2023, all DISCOMs received a total of 15014597 complaints, of which 14982965 have been resolved and only 31362 are still pending. Thus, 99.78 per cent of complaints have been resolved in the last six years, added the official statement.
