Three flights for the price of none: IndiGo gives refund to Patna-bound flyer who landed in Udaipur

NEW DELHI: IndiGo has refunded the Delhi-Patna airfare paid by Afsar Hussain — who after a series of oversights flew on a flight to Udaipur last Monday (Jan 30) — to the passenger. The Directorate General of Civil Aviation (DGCA) is learnt to be looking at ways to ensure that such a thing, Wong person on wrong flight, does not happen again.

“IndiGo has refunded the airfare to Hussain,” said multiple people in the know. Which means that the passenger flew three flights for the price of none — Delhi-Udaipur and Udaipur-Delhi last Monday and then finally Delhi-Patna last Tuesday.

Authorities are puzzled as to how the passenger ended up on the wrong flight and then also reportedly did not realise the same when pre-take off announcements about distance and flying time to the destination the aircraft is headed to are made.