Specially abled child denied boarding: DGCA issues show-cause notice to IndiGo
The Directorate General of Civil Aviation (DGCA) has issued a show-cause notice to IndiGo after findings of the three-member committee investigating the Ranchi Airport incident of May 7 “prima facie indicate inappropriate handling of passengers by the IndiGo staff thereby resulting in certain non-conformances with the applicable regulations”.
The committee probing the incident, where a specially-abled child was denied boarding by an IndiGo employee, has submitted its report to the DGCA.
On May 7, an IndiGo staffer denied boarding to a specially abled child for a Ranchi-Hyderabad flight. The airline had said at the time that the child was “visibly in panic”.
