Specially-abled child barred from boarding flight: IndiGo CEO offers regrets, says staff took best possible decision in difficult situation

IndiGo CEO on Monday offered his regrets on the incident that happened at the Ranchi airport on Saturday wherein a specially-abled child was barred from boarding his flight to Hyderabad as he was in “a state of panic”. “Having reviewed all aspects of this incident, we as an organization are of the view that we made the best possible decision under difficult circumstances,” he said in a statement.