SC accepts DGCA’s proposal for full refund of air tickets booked during lockdown

NEW DELHI: The Supreme Court on Thursday accepted recommendations made by the Directorate General of Civil Aviation (DGCA) regarding full refund of airfare to passengers for tickets booked during the covid-19 lockdown. In case, airlines are not in a position to refund the tickets, they should issue credit shell where 0.5% monthly interest will accrue till it is used, the top court said.

If a passenger has booked a ticket during 25 March to 24 May for travel during the lockdown period and seeks refund, the airline shall refund the full amount collected without any cancellation charges, the court said. The refund shall be made within a period of three weeks from the date of cancellation.