Reviewing govt order on refunds, will comply once some of its aspects are clarified: Vistara
New Delhi: A day after the Centre stated that air passengers can ask for full refunds for tickets booked during the first phase of lockdown for travel up to May 3, Vistara said it is “reviewing” the order and will comply once the government clarifies some of its aspects.
Several passengers have complained on social media against Indian airlines for giving refunds for flights cancelled due to the coronavirus lockdown and instead issuing credit vouchers for future travel.
“We are reviewing the ministry’s notification on refunds for bookings affected in the lockdown and will comply once the authorities have clarified some aspects of it,” Vistara spokesperson said.
