Refunds given for 99.95 per cent tickets of flights cancelled during lockdown: IndiGo

Budget carrier IndiGo NSE -0.72 % said on Wednesday it has processed 99.95 per cent of the total amount owed to passengers whose flights got cancelled during the two-month lockdown beginning March 25 last year. The Supreme Court had last September instructed all the airlines to fully refund the passengers, whose flights were cancelled during the lockdown period (March 25, 2020 to May 24, 2020), by March 31, 2021.

In a statement, IndiGo said: “Since the resumption of operations in May 2020, IndiGo has been rapidly refunding amounts owed to customers whose flights had been cancelled during the lockdown. The airline has already processed close to Rs 1,030 crore of refunds, which amounts to about 99.95 per cent of the total amount owed to its customers.”