Refund passengers who cancelled flights in last year lockdown: Govt to airlines

New Delhi: The Ministry of Civil Aviation (MoCA) has expressed dissatisfaction over airline companies defaulting on refunds to passengers over flight tickets that were booked for travel during the coronavirus induced nationwide lockdown last year but got cancelled.

“MoCA Secretary has chaired the meeting today with all the airline companies regarding credit shells refund and expressed dissatisfaction towards airline companies who did not refund the money. GoAir and IndiGo have submitted their undertaking to the ministry that they have refund all the credit shells to the passengers”, an official told ANI.