Refund for flyers of flights cancelled due to lockdown

Flyers who had made domestic and international travel bookings for travel during the first lockdown period (March 25-April 14), and those booked during this time for flights in the second lockdown period (April 15-May 3), could get a full refund on their tickets within three weeks after cancellation. Cancellation charges, which airlines normally levy, will also be waived off for the flights.

The government order on refund of airfare during the lockdown periods says that only if airline has received the payment will the refund be made, three weeks after the passenger cancels the booking.

Normally, no airline will issue a ticket till it has received full and final payment from a passenger. It is possible that airlines could take the plea that they might not refund particular tickets as they are yet to receive the money from some other vendor like a travel site or aggregator.