Ranchi ranked first in east Indian based on passenger feedback

The Birsa Munda Airport in Ranchi has bagged the fifth position in the country and the first position in Eastern India in customer satisfaction and basic facilities provided to passengers in an independent survey conducted by Airport Council International (ACI), a global body involved in improving security, safety and sustainability of the aviation industry.

Officials at Ranchi airport said that more than 350 passengers were surveyed by ACI and the rankings were given on the basis of their response. The survey included questions about parking facilities, accessibility to toilets, the experience of security check-in and options for refreshments available for passengers.