Power ministry drafts consumers’ rights for 24X7 electricity

The Union power ministry has drafted the rules detailing the rights of electricity consumers, guaranteeing reliable power supply across the country.

This comes against the backdrop of the National Democratic Alliance government readying a draft of power sector reforms, including implementing the direct benefit transfer scheme in the electricity sector for better targeting of subsidies, promoting retail competition and instilling financial discipline at state-owned electricity distribution companies (discoms).

“The distribution licensee shall supply 24X7 power to all consumers,” according to the Electricity (Rights of Consumers) Rules, 2020.