Patna electricity board launches helpline number for issues with smart meters
The Patna Electricity Supply Undertaking (PESU) has issued a dedicated helpline number (9264454456) to resolve complaints and address queries related to smart prepaid energy meters for consumers under the Patliputra division.
“The number will be functional on all working days during office hours (10am to 5pm) to address queries related to prepaid energy meters under Patliputra division,” said a press release of the power firm, quoting executive engineer Manish Kant.
Queries and complaints related to prepaid meters can also be lodged on helpline number 1912.
The division also organised a one-day workshop for its engineers on Wednesday to create awareness among its staff and aid in providing better service to consumers.
