Over 50,000 ‘Karma Yogis’ to assist railway passengers in stations
NEW DELHI: In a first-of-its-kind initiative, Indian Railways has trained 51,000 frontline railway employees as ‘Karma Yogis’ to assist passengers during their journey.
The karma-yogis will take the passengers to GRP or the RPF in case of any offence is committed against them during the journey. They will also make medical arrangements for the passengers who are injured or fall ill during the journey. The Karma-yogis will also inform the passengers about the booking of current tickets at the railway stations and safe payment methods and will share the correct information about the arrival and departure of trains with those who struggle with digital displays or loudspeaker announcements at stations.
