Onus of boarding crowded train on passenger: Court

BENGALURU: Passengers are duty-bound to board the train even if it is crowded, a city consumer court has told an elderly Bengaluru couple who had sought damages after being forced to miss a train to Vijayawada owing to surging crowds, despite having reserved tickets.

The court dismissed the couple’s complaint against the divisional railway manager (DRM) of South Western Railway (SWR), holding that the railways is not bound to ensure passengers board trains. On April 13, 2022, Hoodi residents Chakka Ganga Purna Ramakrishna, 63, and Chakka Hymavathi, 61, reached Bengaluru City station to board the train to Vijayawada, Andhra Pradesh. They had booked sleeper-class tickets on March 29, 2022, spending Rs 892.5 each.