Northern railway to pay Rs 6,820 to consumer for charging him twice
The Chandigarh Consumer Disputes Redressal Commission has directed the Northern Railway authorities at Ambala Cantonment to pay Rs 6,820 to a Chandigarh resident for charging him twice for a journey.
Birendera Kumar Paswan of Chandigarh alleged that on August 25, 2019, he booked two train tickets of DBRT Rajdhani Express – one in his name and the other in the name of his mother Ranjan Devi – from Katihar to New Delhi and paid Rs 4,820 in total.
However, when he was at the New Delhi railway station, he was asked for an ‘original ticket’ by the chief ticket collector.
