Around 10 families in Ranikuthi have been struggling without electricity since Cyclone Amphan ravaged the city a week ago.
On Monday, supply was restored to most of their neighbours’ houses but not to their homes.
A mother and a daughter, who have been surviving on dry food, restricted use of mobile phone and candles over the past six days, has even got a message from CESC that their problem had been resolved.
Sayari De, 37, an architect, had switched off her mobile phone on May 20 — the day the storm struck — and had since been periodically switching it on to check messages and make necessary calls.