No obligation on airlines to escort every flyer to boarding gate, says SC

Flyers are expected to proceed towards boarding gates after check-ins at airports on their own and there is no obligation of airlines to escort every passenger, the Supreme Court said on Tuesday.

The top court said that if a passenger encounters difficulty to report at the boarding gate, she or he should seek assistance of the ground staff.

A bench comprising Justices A M Khanwilkar and Dinesh Maheshwari said if such request is made, there is no reason to presume that the ground staff of the concerned airline will not extend logistical assistance to facilitate the passenger for reporting at the boarding gate in time.