NHAI issues guidelines for toll plazas to reduce waiting time

NEW DELHI: The NHAI on Wednesday said it has issued guidelines to ensure not more than 10 seconds service time per vehicle even during the peak hours at toll plazas to ensure minimal waiting time.

The National Highways Authority of India (NHAI) in a statement said the new set of guidelines will also ensure seamless flow of traffic at the toll plazas by not allowing vehicles to queue up more than 100 metres.