This piece of news is surely going to bring joy for many travellers who are apprehensive about the long queues at toll plazas in spite of having a FASTag. The National Highways Authority of India (NHAI) has issued guidelines to ensure no more than 10 seconds of service time per vehicle even during the peak hours at toll plazas to ensure minimal waiting time.
The new guidelines will also ensure seamless flow of traffic at the toll plazas by not allowing vehicles to queue up more than 100 metres.
For this purpose, a yellow line at a distance of 100 meters from the toll booth will be marked in each toll lane, the NHAI said, adding that this is to inculcate a further sense of accountability in toll plaza operators.
