‘Learned valuable lessons about demand, scope for CarGo; will serve us well’

Responding to the demand-supply gap in air cargo, which was created as a result of flight restrictions during the Covid-19 period, low-cost carrier IndiGo launched all cargo flights as a standalone revenue stream, the airline’s chief commercial officer William Boulter told Pranav Mukul in an e-mail interview. He added that IndiGo has already transported cargo equivalent to the loads carried in the last financial year, within the last five months at limited capacity. Edited excerpts:

How much growth did IndiGo witness in its cargo operations during the peak Covid-19 period, and does the company expect these numbers to sustain?