IndiGo row: DGCA probe team to look at operational and legal norms

The three-member team deputed by the Directorate General of Civil Aviation (DGCA) to probe Saturday’s incident at the Ranchi airport, where IndiGo staff allegedly denied boarding to a specially-abled child, will look into the operational and legal aspects, including the applicability of the “regulations for carriage of persons with disabilities and reduced mobility”, a senior government official told The Indian Express. The official said the detailed fact-finding probe was initiated as the aviation safety regulator was “dissatisfied” with IndiGo’s report on the incident.

“Specifically, the applicability of the regulation detailing requirements for carriage of persons with disability or persons with reduced mobility will be studied,” said the official.