IndiGo meltdown: Govt orders carrier to clear all pending refunds by December 7
The Ministry of Civil Aviation has ordered IndiGo to clear all pending passenger refunds arising from cancelled or disrupted flights by 8:00 PM on Sunday, December 7, warning that any delay or non-compliance will trigger immediate regulatory action. The government further instructed airlines not to levy rescheduling charges on affected passengers.
The directive comes as domestic air travel continues to reel under a severe operational crisis at IndiGo, which has cancelled more than 1,000 flights in the past four days, causing nationwide disruptions and driving up fares across carriers.
