Indigo launches AI chatbot 6Eskai; answers customer queries in 10 languages and helps to book tickets
India’s low-cost carrier IndiGo on Monday launched an AI chatbot, 6Eskai, which efficiently addresses customer queries in 10 different languages and boasts to offer a unique platform for booking tickets across the entire network.
The airline also said that this chatbot is powered by the groundbreaking GPT-4 technology which is developed by IndiGo’s digital team and Microsoft.
