IndiGo incident: DGCA forms fact-finding team; airline CEO offers to buy electric wheelchair for specially-abled child

NEW DELHI: India’s aviation regulator DGCA has formed a three-member team to conduct a “fact-finding enquiry” into IndiGo recently barring a specially-abled child from boarding a flight at the Ranchi airport as he was in a “state of panic”, officials said on Monday.
“They will visit Ranchi and Hyderabad (place of stay of the family concerned) and collect appropriate evidence within one week from today. Based on the outcome of the said enquiry, further action shall entail,” the Directorate General of Civil Aviation (DGCA) noted in a statement.
IndiGo CEO Ronojoy Dutta expressed regret on Monday over the incident and offered to buy an electric wheelchair for the specially-abled child.