IndiGo flight diverted to Kolkata, passengers’ grievances escalate

An IndiGo flight traveling from Mumbai to Ranchi was diverted to Kolkata on January 19 due to bad weather. The passengers who were onboard flight 6E-221 later complained that the airline staff refused to make arrangements for them even after promising otherwise on board.

False hotel stays promise

According to the passengers, they were given meals and the option of either a refund or an alternate flight. However, the staff later went back on their promise, the passengers claimed.