IndiGo fined Rs 5 lakh for not letting special needs child board
Aviation regulator Directorate General of Civil Aviation (DGCA) on Saturday said it has imposed a fine of Rs 5 lakh on IndiGo for denying boarding to a specially abled child at Ranchi airport on May 7.
After the boy was stopped from getting on the plane, his parents too decided to not take the flight. IndiGo subsequently said the boy was denied permission to board the Ranchi-Hyderabad flight as he was visibly in panic.
The regulator said that in order to avoid such situations in the future, it would revisit its own regulations, and make it mandatory for airlines to take the airport doctor’s written opinion on the health of a passenger before making the decision to deny boarding.
