Indigo faces public backlash over fee for check-in and printed boarding pass

BENGALURU: A torrent of anger and sarcasm towards Indigo airline was unleased online since Thursday afternoon following a tweet by a journalist about an elderly couple in tears at Mohali airport in Chandigarh as they were forced to buy their seats at Rs 750 apiece under mandatory web check-in and baggage payment. Despite not being tagged, Civil Aviation Minister Jyotiraditya M. Scindia, replied to the tweeter Rohan Dua saying he would definitely look into the issue.

When someone queried if the couple had asked for special seats like, front row ones, Dua went on to add they were charged for “regular seats, done from web check-ins.”