IndiGo ensures operational stability as pilot duty norm relaxations end

Over a month after facing massive disruptions in its flight operations, IndiGo said on Tuesday, February 10, it maintains an optimal staffing level to ensure smooth and stable operations. The statement comes as regulator Directorate General of Civil Aviation’s (DGCA) temporary pilot duty norm relaxations for the country’s largest airline come to an end.

Multiple reasons including inadequate regulatory preparedness, deficiencies in system software support and shortcomings in management structure and operational control at IndiGo had led to the December disruptions. The watchdog had also curtailed the carrier’s winter schedule flights by 10 per cent.