IndiGo asked to compensate passengers who found cockroach on Pune-Delhi flight
The Pune District Consumer Disputes Redressal Forum directed IndiGo airline to refund the ticket amount with nine per cent interest, along with additional Rs 50,000 as compensation, to two passengers who faced hardship while travelling to Delhi from Pune.
The order was passed by Umesh Jawalikar, president, Pune District Consumer Disputes Redressal Forum; Kshitija Kulkarni and Sangeeta Deshmukh, members of the forum.
Skand Asim Bajpai and Surabhi Rajiv Bharadwaj, both residents of Kothrud, had filed a complaint with the consumer forum against the airline and the airport authority, following their experience on December 31, 2018.
