Indian Railways uses IRCTC Zoop’s google chats to order food on train
Zoop, an IRCTC-approved train meal delivery partner, has announced the availability of a Google Chatbot for train food delivery. To place food orders on the train, follow their PNR status, and order within the conversation, railway travellers may simply google “Zoop India” and click on the “Chat” option.
From checking the PNR Status on Google Chats to selecting their desired items to track their orders, users can carry out the entire process without the app or website. They can even register complaints and get them resolved promptly with AI assistance.
