In order to ensure COVID-19 pandemic protocols compliance at the airport for the safety of passengers and staff, GMR Hyderabad International Airport (GHIAL) implemented Queue Management Systems combining IoT security cameras and AI (artificial intelligence) video analytics that help improve passenger experience by reducing waiting time at passenger touchpoints.
Realising that queue management at various touchpoints of the airport such as entry, check-in, security, immigration, and reducing passenger wait time is key to enhanced passenger experience and safety, the GHIAL has collaborated with technology partner AllGoVision Technologies, in this implementation, a press release issued by GHIAL said.