Flight tickets booked during lockdown to be fully refunded: DGCA informs SC
The Central Government in an affidavit filed has informed Supreme court that full refund will be made for all tickets (Domestic, International and foreign carriers) booked during the Covid-19 lockdown of 25 March to 3 May, 2020.
The Centre while referring to the ticket booked during the lockdown stated that “non- refund of fares/creating involuntary credit shell by the airlines would be in violation of the aforementioned Civil Aviation Requirements(CAR) and passenger charter which may result in initiation of enforcement action for violation of CAR and also as per the provisions of the Aircraft Rules, 1937.”
Directorate General of Civil Aviation (DGCA) filed the affidavit in compliance of the 12 June apex court order. The court on 12 June had had directed the civil aviation ministry to schedule a meeting with airlines and devise modalities to make refunds to passengers.
