Electricity (Rights of Consumers) Rules, 2020: Consumer rights rules to be notified soon

New Delhi: Consumers will soon be entitled to a rebate on electricity bills that are not served in time and other compensation from power distribution companies which fail to timely address grievances such as on faulty meters and delayed connections.

The Centre is set to bring out the Electricity (Rights of Consumers) Rules, 2020, which will specify standards of performance to introduce corporate culture in distribution utilities, according to people in the government.