DIAL launches self-baggage drop facility to cut wait time
The Delhi International Airport Limited (DIAL) launched the self-baggage drop facility on Monday, reducing wait time for passengers by 15 to 20 minutes. According to DIAL, the facility can cater to up to three passengers per minute. A 14 self-baggage drop machines – including 12 fully automated and two hybrids – have been installed at Check-In Row P of Delhi IGI Airport’s Terminal 3.
The self baggage drop (SBD) facility aims to streamline the baggage drop-off process, reduce the wait time for passengers by around 15-20 minutes and further enhance the overall airport experience. Currently, domestic passengers will be able to use the facility, and it will be made available for international passengers post mandatory approvals.
