Delhi Metro launches WhatsApp chatbot for booking QR tickets on all routes

Delhi Metro commuters can now use WhatsApp to get QR tickets for all lines in the National Capital Region (NCR), including the Gurugram Rapid Metro, said the transport network on Thursday.

Using a smartphone, a passenger can send a WhatsApp text message saying ‘Hi’ to +91 9650855800 or scan a QR code to purchase Metro tickets across the whole network. There is a convenience fee for credit or debit card transactions and none for UPI-based ones. The Bangalore Metro Rail Corporation Ltd (BMRCL) already has a QR ticketing service on WhatsApp with a 5 per cent discount.