Delhi Airport Update: DIAL, IIT-Delhi sign agreement to improve operational efficiency at IGI Airport

The operator of Delhi’s Indira Gandhi International Airport- Delhi International Airport Limited (DIAL) has signed an agreement with the Indian Institute of Technology (IIT)-Delhi in a bid to enhance the experience of flyers as well as operational efficiency at its terminals by leveraging artificial intelligence (AI) – based predictive analytics. The analytics will benefit the airport operator in improvising its allocation of resources in response to dynamically changing passenger loads at the Delhi airport, according to a PTI report. Also, it will help in better understanding of passenger preferences and enable Delhi International Airport Limited to design customised services for them.

According to the report, a team from IIT Delhi will carry out AI-based predictive analytics on identified areas of improvement as well as come up with next-level innovative solutions. The agreement, signed between DIAL and IIT – Delhi on 21 February 2022, will remain in force for a period of five years, the report added.