Delay in syncing data of Bihar discom leads to disruption in power supply

The delay in syncing of data after migration of postpaid energy consumers having credit balance, to prepaid, has led to disconnection of power supply, causing harassment to private consumers for no fault of theirs, said officials familiar with the development.

Nisha Sinha and Ashok Kumar Sinha, a couple residing at Patna’s Tribhuwan Shanti Enclave apartment in Rajendra Nagar locality, had a postpaid credit balance of ₹11,954 against their energy connection (account No. 100787165) in January.

With an average monthly energy consumption of around ₹1,000 last year, the couple thought the advance payment against their energy bill would last them a year. However, to their dismay, power supply to the premises was disconnected the next month, three days after installation of a new smart, prepaid energy meter on February 24.