Data breach at Akasa Air; ‘self-reported’ to CERT-In, says airline

Akasa Air said on Sunday that personal information of its registered users pertaining to name, gender, email address and phone number may have been compromised due to a technical glitch. Though the carrier reported the incident to the government body Indian Computer Emergency Response Team (CERT-In), it said there was no “intentional hacking attempt”.

“At Akasa Air, system security and protection of customer information is paramount, and our focus is to always provide a secure and reliable customer experience. While extensive protocols are in place to prevent incidents of such nature, we have undertaken additional measures to ensure that the security of all our systems is even further enhanced,” said Anand Srinivasan, co-founder and chief information officer, Akasa Air.