CUSS kiosks gain acceptance at Mangalore airport

The common-use self-service (CUSS) kiosks at Mangalore International Airport (MIA), which help passengers to print their boarding pass and baggage tag, is gaining popularity after the Covid-19 pandemic.

The MIA, at present, has four such kiosks, all of which print boarding passes. But three of them are enabled to print both the boarding pass and baggage tag. The staff also assist people, who are not technically savvy, on how to use the kiosks.

The MIA has plans to set up additional CUSS kiosks and install them in a phased manner to decongest the space opposite the check-in area.

The IT and operations team at the MIA have taken the lead in popularising these kiosks among the passengers. The presence of these kiosks also adds value to passenger safety during a global pandemic by going contactless.